Jungwhan Song
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Résumé →
Education
University of Washington HCDE
B.S. in Human-Computer Interaction
Five 3-month academic projects carried out with partners such as
Microsoft, Aviation Gin,
and The Burke Museum.
Experience
Hospitality Innovation Labs
Product Designer
Jun 2022 - Present
Secured funding
through successful leadership in designing a management system from product definition to
prototyping.
Collaborated closely with engineers in creating
cross-device
experiences, responsive
design system,
and implementing UI.
Conducted 4 rounds of
exploratory research
including interviews. Established personas, user journeys, and flows.
Microsoft, Capstone
UX Researcher / Designer
Jan 2023 - Present
Collaborated with directors at
Microsoft
in
researching, designing, and testing
products on the Microsoft Learn platform.
Orchestrated
user tests
to establish baseline
key performance indicators
for future tests and discover usability issues.
Conducted user research including
surveys and interviews.
Analyzed and synthesized 100+ participant responses to inform
design solutions.
Damukja
Product Designer
Jun 2021 - Jan 2022
Spearheaded the remapping of the
product strategy
and information architecture of the app from its initial state.
Created the user journey, flow, and high-fidelity wireframes. Initiated
user tests
and iterated on the minimum viable product design.
Collaborated closely with the founder and the engineers in planning a product roadmap and
revamping the UI.